Americana Southern Soul Food Restaurant Haymarket
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Terms and Conditions

1. Introduction

These terms and conditions apply to the use of the Americana London Restaurant website and participation in any marketing activities conducted by Americana London Restaurant (hereinafter referred to as “the Restaurant”). By using the website or participating in any marketing activities, you agree to be bound by these terms and conditions.

2. Eligibility

The website and marketing activities are open to individuals aged 18 years or older. Employees of Americana London Restaurant, their immediate families, and anyone otherwise connected with the organization are not eligible to participate in competitions or promotions.

3. Website Use

  • Content: All content on the website, including text, images, and videos, is the property of Americana London Restaurant and is protected by copyright laws. Unauthorized use of any content is prohibited.
  • User Conduct: Users must not engage in any activity that disrupts or interferes with the website’s functionality or security. This includes introducing viruses, malware, or attempting to hack the website.
  • Privacy: Any personal data collected through the website will be used solely in accordance with current UK data protection legislation. For our full privacy policy, please visit An external link was removed to protect your privacy.

4. Marketing Activities

  • Competitions and Promotions:
    • Competitions are open to residents of the United Kingdom aged 18 years or over.
    • The prize(s) will be as stated in the competition post. No cash or other alternatives will be offered. The prize(s) are not transferable.
    • The winner(s) will be selected at random from all eligible entries received during the competition period. The winner(s) will be notified via direct message.
    • The winner(s) must respond to the notification within 3 days and provide their contact details to claim the prize. If a winner does not respond within this timeframe, the prize may be forfeited, and a new winner may be selected.
    • Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
    • Americana reserves the right to disqualify any entries that are incomplete, illegible, or fraudulent.
    • Americana reserves the right to modify, suspend, or terminate the competition at any time without prior notice.
    • By participating in the competition, participants agree to be bound by these terms and conditions.
    • By entering the competition, participants grant permission for their name and entry content to be used for promotional purposes by the restaurant on social media and other marketing channels.
    • There is no entry fee and no purchase necessary to enter the competition.
    • This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, X or any other Social Network. You are providing your information to Americana London and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found at Privacy Policy – Americana London

5. Alcohol Use

  • Legal Drinking Age: The sale or supply of alcohol to individuals under 18 years of age is strictly prohibited. Customers may be asked to provide valid identification to verify their age.
  • Responsible Service: Americana London Restaurant reserves the right to refuse service to any individual who appears to be intoxicated or is behaving in a disorderly manner.
  • Consumption on Premises: Alcohol purchased at the restaurant must be consumed on the premises. Customers are not permitted to bring their own alcohol.

6. Refusal of Entry

Americana London Restaurant reserves the right to refuse entry to any individual who:

  • Appears to be intoxicated or under the influence of drugs.
  • Is behaving in a disorderly or disruptive manner.
  • Fails to comply with the restaurant’s dress code or other policies.

7. Allergens

  • Allergen Information: Customers are advised to inform the staff of any food allergies or dietary restrictions before placing an order. While the restaurant takes precautions to prevent cross-contamination, it cannot guarantee that any dish is completely free of allergens.
  • Liability: Americana London Restaurant will not be liable for any allergic reactions or other adverse effects resulting from the consumption of food or beverages.

8. Abuse of Staff

  • Zero Tolerance Policy: Americana London Restaurant has a zero-tolerance policy towards any form of abuse or harassment of its staff. Any individual found to be engaging in such behaviour will be asked to leave the premises immediately.

9. Marketing Use of Data

  • Data Sharing: By participating in Americana London Restaurant’s marketing activities, you agree that your personal data may be shared with Elaines and selected relevant partners for marketing purposes. This includes sending you promotional offers, updates, and other marketing communications.
  • Opt-Out: You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.

10. Liability

Americana London Restaurant will not be liable for any loss or damage arising from the use of the website or participation in any marketing activities, except where such liability cannot be excluded by law.

11. Changes to Terms and Conditions

Americana London Restaurant reserves the right to modify these terms and conditions at any time. Any changes will be posted on the website, and it is the user’s responsibility to review the terms and conditions regularly.

12. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at:

  • Address: Americana London Restaurant, 11 Haymarket, London, SW1Y 4BP
  • Phone: 07497.617.877
  • Email: info@americanalondon.com .

Scratch card Competition Rules and Conditions

  1. Eligibility: The competition is open to all customers of Americana and Elaine’s. Each participant is allowed only one entry per person.
  2. Entry Method: Entry is via the website using a QR code provided on a card placed on the table at Americana and Elaine’s.
  3. Competition Period: The competition will run from the start date until 31st January 2025. All prizes must be redeemed between 2nd January and 28th February 2025.
  4. Prize Notification: Winners will receive an email notification with details of their prize.
  5. Prize Redemption: To claim the prize, participants must show their winning email notification before their meal, meals must be booked in advance. Prizes cannot be claimed on the day of entry but must be redeemed on future visits.
  6. Prizes: Every participant is a winner, with prizes ranging from a free drink to meals each month for a year.
  7. Non-Transferable: Prizes are non-transferable and cannot be exchanged for cash or other alternatives.
  8. Verification: Americana and Elaine’s reserve the right to verify the eligibility of participants and the validity of entries.
  9. Disqualification: Any participant found to be in violation of the competition rules will be disqualified.
  10. Changes to Competition: Americana and Elaine’s reserve the right to modify or cancel the competition at any time without prior notice.
  11. Liability: Americana and Elaine’s are not responsible for any technical issues or other problems that may result in entries not being received or processed.
  12. Communication List: By entering the competition, participants agree to be added to Americana and Elaine’s communication list. However, their information will not be shared with external partners.